Four Seasons For Paws and its employees agree to provide services stated in this contract in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Four Seasons For Paws or its employees, unless arising from gross negligence on the part of Four Seasons For Paws. Client agrees to notify Four Seasons For Paws of any concerns within 24 hours of returning home.
Four Seasons For Paws shall not be held responsible for pets that bite, suffer an accidental death or escape from faulty fencing or from inside the home due to faulty screens, doors, etc.
Four Seasons For Paws shall not be held responsible for any complications pets may suffer or actions of pets while they are unattended.
Four Seasons For Paws or its employees shall not be held responsible for the loss, injury, death, or actions of any pet that the client has let outside or has instructed Four Seasons For Paws to allow outside while Four Seasons For Paws is not there. This includes pets with doggie doors and outdoor pets. Four Seasons For Paws reserves the right to move an outdoor pet to shelter in the event of extreme temperatures/weather. Four Seasons For Paws is not responsible for damages/costs involved with this move.
The client understands that all pets (where appropriate) must have a veterinarian and must be up to date on the rabies vaccination. Client agrees to reimburse Four Seasons For Paws for all costs (including, but not limited to, medical care and lost wages) associated with contracting any ailments while exposed to pet(s).
All pets with electronic fences must wear their collars with fresh batteries. Four Seasons For Paws is not responsible for any animals that get out or inside of perimeter.
Four Seasons For Paws will not sit for acutely ill animals or those with uncontrolled medical conditions. We suggest the pet be boarded with a vet.
Four Seasons For Paws does not accept aggressive animals. Client agrees to be responsible for all costs (including, but not limited to, medical care, attorney fees, etc) if client’s pet should bite another person or animal.
Four Seasons For Paws will not walk unruly or untrained dogs or dogs that choke themselves on their leash. All pets must be walked on a leash, no exceptions.
Four Seasons For Paws does not diagnose, prognose, or make therapy decisions, nor does it offer veterinary services. Any veterinary/medical concerns will be referred to a veterinarian.
Client authorizes Four Seasons For Paws to obtain the services of a locksmith should a key/garage opener malfunction. Client is responsible for all charges.
Client is responsible for making arrangements for snow removal. Visits may not be made in snow covered driveways and/or walkways because of safety concerns.
Job sharing is not covered under our insurance. We can not be responsible for your pet or home if another service provider, friend or family member enters your property while we are not there.
2. Cancellation Policy:
Cancellations must be received within 24 hours of scheduled visit or full amount of visit will apply. The 24 hour limit is reached at the beginning of the time window in which your service is scheduled. For example: If you have a service scheduled between 12:00 and 2:00, your request for cancellation must be submitted by 12:00 the previous day. Vacation cancelations must be received 48 hours before the beginning of the time window of the first scheduled visit or a $50 fee will apply. Four Seasons For Paws reserves the right to deny service or terminate service if job differs from original consult or if job poses safety concerns, financial concerns, or inappropriate or uncomfortable situations.
3. Business Hours:
Business and visiting hours fall between the hours of 8 a.m. and 6 p.m. and services are usually completed during this time unless we are behind schedule. Four Seasons For Paws will not accept time specific calls as we can not guarantee specific times accurately. A two hour window is acceptable.
4. Bad Check Policy:
A $30 fee is assessed on all returned checks. All fees are due promptly and must be paid via money order or cash only.
Client agrees to authorize Four Seasons For Paws to handle any emergencies that may arise. Four Seasons For Paws will make every effort to contact client, however client gives Four Seasons For Paws authority to act in the pet’s/home’s best interest and be available at an hourly rate of $30.
Four Seasons For Paws requires you to have a responsible party to take care of your pet(s) in the event of unforeseen circumstances such as illness and in the event of inclement weather or a natural disaster. It is best your emergency contact is a neighbor so they can reach your home. Four Seasons For Paws is not responsible for pets in these circumstances.
6. Payment Arrangement:
Payment is expected before services are rendered. If you require a weekly, ongoing service, payment is due on the first day of service each week. Payment for vacation visits are due on the first day of scheduled services. In the event of additional unforeseen visits or other costs (such as food, supplies, vet fees, etc.), payment is expected within 5 days of the completion of services or a late charge of $20 will be applied.